Privacy Policy

Last updated: August 10, 2025

This Privacy Policy describes how Orinrezo (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from orinrezo.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to:

  • Communicate with you

  • Provide or improve our Services

  • Comply with legal obligations

  • Enforce applicable terms of service

  • Protect our rights and the rights of others

What Personal Information We Collect

1. Information You Provide to Us
This may include:

  • Contact details (name, address, phone number, email)

  • Order details (billing/shipping address, payment confirmation, email, phone number)

  • Account information (username, password, security details)

  • Customer support information (messages, emails, feedback)

2. Information We Collect Automatically
We may collect information about your interaction with the Site (“Usage Data”) using cookies and similar technologies. This may include:

  • Device and browser details

  • Network connection data and IP address

  • Interaction logs with the Site

3. Information from Third Parties
We may receive information from:

  • Service providers supporting our Site (e.g., Shopify)

  • Payment processors (e.g., credit/debit card details, billing address)

  • Analytics and advertising partners

How We Use Your Personal Information

  • Order Processing: To process your payments, fulfill orders, arrange shipping, and manage returns/exchanges.

  • Account Management: To create, maintain, and secure your account.

  • Marketing: To send promotional messages (with your consent) and show relevant advertisements.

  • Security: To detect, prevent, and respond to fraudulent or illegal activities.

  • Customer Support: To respond to your inquiries and improve our services.

Cookies

We use cookies to operate and improve our Site, remember your preferences, and analyze usage. Most browsers accept cookies automatically, but you can adjust settings to refuse or delete cookies. Please note that disabling cookies may affect certain Site functionalities.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers (IT support, payment processing, shipping, analytics)

  • Business partners (for marketing with your consent)

  • Affiliates within our corporate group

  • Authorities when required by law

We do not sell personal information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these sites.

Children’s Privacy

Our Services are not directed at children under 16, and we do not knowingly collect their personal information.

Security & Data Retention

We implement measures to safeguard your data but cannot guarantee absolute security. Data retention periods vary based on business needs and legal requirements.

Your Rights

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent where applicable

You can exercise these rights by contacting us (details below).

Complaints

If you have a concern about our data practices, contact us. You may also have the right to complain to a local data protection authority.

No International Data Transfers

We store and process all customer data in the United States.

Contact Information

Business Name: Orinrezo
Phone Number: +1 (469) 819-2500
Support Email: help@orinrezo.com
Business Address: 3346 Single Peak, San Antonio, TX 78261, United States
Business Hours: 9:00 AM – 5:00 PM (Monday–Friday)
Chat Support: 24/7